Privacy Policy

This Privacy Policy explains how Reliable Digital Expert (“we”, “us”, “our”) collects, uses and protects your personal information when you visit consultation.rdxindore.in or book a digital marketing consultation with us.

1. Information we collect

• Details you give us: your first name, last name, email address, phone number, the consultation package you choose and your preferred date, submitted through our booking form.
• Information shared during a consultation: details about your business, marketing activity and goals that you choose to share with us.
• Technical data: IP address, browser and device type, pages visited and the date and time of your visit, collected automatically through server logs and cookies.

2. How we use your information

• To respond to your booking request, confirm your slot and deliver the consultation.
• To send you information related to your booking, such as meeting links, reminders and payment details.
• To prepare for your session and provide advice suited to your business.
• To maintain, secure and improve this website.
• To meet legal, tax and accounting obligations.

We process your information on the basis of your consent, which you give when you submit the booking form, and where needed to provide the service you have asked for.

3. Sharing your information

We do not sell your personal information. We share it only where needed to run our service, with:

• service providers that support us, such as website hosting, email delivery, payment processing and video meeting tools (for example Zoom or Google Meet);
• professional advisers, or authorities, where the law requires us to do so.

4. Payments

Payments are handled by third-party payment providers. We do not store your card, UPI or net banking credentials on this website.

5. Cookies

This website uses cookies that are needed for it to work, and may use analytics or advertising cookies to understand how visitors use the site. You can block or delete cookies in your browser settings; some features may not work properly if you do.

6. How long we keep your information

We keep your information for as long as needed to provide our services and to meet our legal and accounting obligations, after which it is deleted or anonymised.

7. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, including the Digital Personal Data Protection Act, 2023, you may ask us to give you access to your personal information, correct it, delete it, or withdraw your consent to our use of it. To make a request, contact us using the details below.

9. Third-party links

This website may link to other websites, including our social media pages. We are not responsible for the privacy practices of those websites.

10. Children

Our services are intended for business owners and professionals. We do not knowingly collect personal information from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

12. Contact us

For any question, request or complaint about your personal information, contact:

Reliable Digital Expert
B-281, Veena Nagar, Sukhliya Road, Indore – 452010, Madhya Pradesh, India
Email: info@digitalmarketingindore.com
Phone: +91-8962501325